Communities of Solutions Coordinator

Summary Description: 

The Communities of Solutions (CoS) Coordinator plays a critical role as a program officer, subject

matter expert, organizational/coalition coach, and internal advocate to support the development and implementation of community-driven health equity strategies through Prosperemos Juntos | Thriving Together (PJTT). This position works closely with other members of the CoS Team and an interdepartmental team to accompany coalitions in learning, failing forward, and ultimately addressing root causes of poor health.

Essential Duties:

·       Fulfill the role managing philanthropic interaction and support by developing trust with community coalitions, providing guidance, monitoring outputs and outcomes, and engaging other CoS team members and/or departments at MHM through trust-based philanthropy practices.

·        Make presentations in a variety of public settings on core PJTT frameworks, including Pathways to Population Health, stakeholder mapping, quantitative and qualitative measurement, driver diagrams, 90-day action planning, inclusion and engagement with persons with lived experience, and coalition governance. Continuously update knowledge and expertise on these and other topics as new research and practices in the field emerge.

·      Serve as a subject matter expert and advise coalitions addressing any of the Vital Conditions for

Community Well-Being (thriving natural world, reliable transportation, humane housing, meaningful work and wealth, lifelong learning, basic needs for health and safety, belonging and civic muscle) based on the unique strengths and opportunities of their community

·        Assess, encourage, and provide guidance to coalitions as requested (at least once a month per

coalition) to support the development and implementation of their community-driven health equity strategy.

·        Work with the MHM Community Connectors, persons with recent lived experience, and other PJTT stakeholders throughout MHM’s service area in co-designing, co-creating, and co-evaluating PJTT and other CoS efforts through design, application review, check in, and other

interdepartmental teams

·        Provide input, develop, and deploy capacity-building opportunities throughout MHM’s service

area in support of the Communities of Solutions framework; resources could include consultant contracts, trainings, leadership development, toolkits, webinars, and templates

·Collaborate with MHM team members to advance and strengthen health equity as both an outcome and a process by integrating community residents and MHM team members with recent

lived experience into decision-making processes

·        Collaborate with other members of the CoS Team to plan, organize, and carry out in-person and virtual events

·        Work closely with and provide support to Community Connectors in facilitating conversations, planning efforts, and group decision-making processes with communities through critical

thinking, teamwork, collaborative problem-solving, and inclusion.

·        Facilitate community conversations with diverse audiences to share information and resources as well as collect information to support the planning, implementation, and evaluation of

initiatives and programs

·        Identify, cultivate and maintain strong relationships and communication with a variety of external partners, including faith communities, community-based organizations, schools, and other

nonprofits, ensuring that key stakeholders and MHM staff are kept appropriately informed and engaged, timely and consistently

·        Compile and analyze information to support assessment, evaluation, and reporting about the progress of community coalitions and PJTT more broadly towards health equity and impact

goals, utilizing both quantitative and qualitative data.

·      Participate in the development of Communities of Solutions objectives and tactical plans

·        Represent MHM at community meetings and on community task forces as needed.

·        Perform other duties as assigned.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

High School diploma/GED required and a minimum of 5 years working in a community outreach or community organizing capacity required. In lieu of experience, a bachelor’s degree in social/behavioral sciences, Public Health, or related field and 3 years working in a community outreach or community organizing capacity experience required. Advanced conceptual, analytical, change management, and organizational skills. Superior relationship development and influential skills and ability to engage both internal and external constituencies. 

An understanding of community development models, especially Asset Based Community Development preferred.

Ability to manage multiple projects in a timely fashion. Excellent interpersonal skills, community building skills, public speaking skills, and conflict mediation skills.

This position requires the ability and experience to interact comfortably and professionally with MHM board members and team members including senior leaders, as well as with senior-level team members of other organizations across sectors including grassroots organizations as well as with community leaders and community members, and patients and clients.

Experience working with underserved populations and with specifically addressing disparities that

impact health and wellbeing of individuals, families, and communities is required. Experience with the nonprofit sector and nonprofit business models preferred.

Certificates, Licenses, Registrations:

None.

Language Skills:

Strong verbal, organizational and written communication skills. Must be able to read, analyze, and interpret general business periodicals, professional journals, technical procedures or government regulations. Write reports, business correspondence, and procedure manuals. Ability to prepare presentations and documents that conform to prescribed style and format. Must be able to speak effectively and respond to questions before groups of customers, community members, leaders, or employees of an organization (diverse audiences). Must be fluent in English; Spanish bilingual is preferred.

Reasoning Ability:

Need to understand processes and work creatively with very different kinds of stakeholders to build consensus. Must be able to define problems, collect data, establish facts, and draw valid conclusions.

A creative, strategic, and forward thinker with the drive to work independently and in group

settings. A negotiator with interpersonal and relational skills, including a demonstrated ability to work in a complex and matrix team environment, with a strong focus on collaboration

and innovation.

Need to understand processes and work creatively with diverse types of stakeholders to build consensus. Sound judgment and maturity, exemplified by consistent professionalism, with an

ability to identify and address organizational needs, develop and justify recommendations, and be responsive and clear in interacting with individuals at all levels, both internally and externally.

Must be able to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Must be able to deal with problems involving several concrete variables in standardized situations.

Computer Skills:

Must be able to demonstrate working knowledge of the Internet, Outlook, PowerPoint, Word,

Excel, and PowerPoint. Able to customize toolbars, import and insert graphs,

embed Excel data, etc. Ability to work, communicate, and collaborate in virtual

settings through Zoom and MS Teams.

Other:

Commitment to health equity and community driven approaches.

Passion to create change that leads to better lives and healthier communities.

Capacity to adapt rapidly to changing priorities, objectives, and situations.

Capacity to think strategically and analytically about social, economic, cultural, and political

issues affecting a community.

Analyze, understand and communicate secondary data sets.

Solid relationship management skills enhancing internal organizational relations and external interactions.

Understands the roles and contributions of all sectors of the community.

Ability to work in a changing environment and as part of a team, taking on tasks at all

levels. Must be able to drive and have access to a vehicle; maintain valid driver’s license and auto liability insurance

Work Environment and Physical Demands:

The work environment characteristics described here are representative of those a team member

encounters while performing the essential functions of this job. Reasonable

accommodations may be made to enable individuals with disabilities to perform

the essential functions.

Position necessitates bending, stooping, twisting, turning, walking, climbing step

stools, sitting and standing for periods of time. Must be able to lift and

maneuver at least 25 pounds.

This position may require travel outside of San Antonio up to 50% of the time.

Medical, Dental and Vision.

Methodist Healthcare Ministries pays 100 percent of team members’ premiums and 55 percent of dependent premiums on the base medical plan. The Methodist Healthcare Ministries dental plan allows team members to freely choose their dentist, regardless if they are in or out of the Guardian’s DentalGuard Preferred Network. The Methodist Healthcare Ministries vision plan allows team members to receive an annual eye exam for just $10.

Team members have the option to purchase voluntary life insurance through a payroll deduction. The benefit maximum for team members is $300,000, not to exceed five times one’s annual salary. Team members may increase their benefit amount by two increments ($10,000) without having to complete an Evidence of Insurability (EOI) form.

Team members have the opportunity to pay for out-of-pocket medical, dental, vision and dependent care expenses with pre-tax dollars through a Flexible Spending Account (FSA) while being automatically deducted through your payroll. Team members can save approximately 25 percent of each dollar spent on these expenses when participating in the FSA!

All full-time team members, as well as any family members residing in their household, have access to the Methodist Healthcare Ministries Employee Assistance Program offered through Unum. Members can receive confidential counseling and referral services designed to help with any personal, job or family related problems.

Methodist Healthcare Ministries currently makes a matching contribution of 7 percent after one year of service and 9 percent after 10 years. With a 401(k) plan team members can save pre-tax dollars to lower taxable income to take more income home. With a Roth 401(k), contributions are taxed now, earnings grow tax-free, and no taxes are paid when a withdrawal is made (certain conditions apply).

Methodist Healthcare Ministries observes nine official holidays. In these instances, Methodist Healthcare Ministries closes all operations for the day. Team members begin accruing paid time off (PTO) upon their date of hire. Team members who have been with the organization for sixty continuous days may use their accrued PTO.

Methodist Healthcare Ministries is committed to the emotional, mental, physical, spiritual and occupational well-being of our team members. The Be Well program encourages a healthy lifestyle for all team members through the availability of an incentive program for health improvement related expenses.

Methodist Healthcare Ministries offers education reimbursement for completion of courses of study that support both the business plans and future objectives of the organization and meet the individual aspirations of the team member.

Strong verbal, organizational and written communication skills. Must be able to read, analyze, and interpret general business periodicals, professional journals, technical procedures or government regulations. Write reports, business correspondence, and procedure manuals. Ability to prepare presentations and documents that conform to prescribed style and format. Must be able to speak effectively and respond to questions before groups of customers, community members, leaders, or employees of an organization (diverse audiences). Must be fluent in English; Spanish bilingual is preferred.