Director of Operations

About BRIC: 

BRIC is a leading arts and media institution anchored in Downtown Brooklyn whose work spans contemporary visual and performing arts, media, and civic action. For over forty years, BRIC has shaped Brooklyn’s cultural and media landscape by presenting and incubating artists, creators, students, and media makers. As a creative catalyst for their community, BRIC ignites learning in people of all ages and centralizes diverse voices that take risks and drive culture forward. BRIC builds Brooklyn’s creative future.

About the Director of Operations Role: 

BRIC seeks an experienced Director of Operations who, as a member of our senior leadership team, will oversee, lead and strategize around the overall functions of BRIC’s day-to-day facilities operations and venue management. Responsibilities include building/facilities management, rental events and BRIC produced venue management, and visitor services. The Director of Operations will liaise with other departments including but not limited to: Production, Technology and various Programming departments. 

What You’ll Do in the Role:

The Director of Operations will lead, plan and manage the operations department by setting a strategic vision and overseeing the operations budget. This is a highly collaborative role that will oversee multiple teams. The Director of Operations will be responsible for the following in addition to any other project as assigned by their manager, Chief Operating Officer: 

Building Management

• Oversee security, custodial, and operations teams, ensuring schedules and compliance are in place.
• Work in collaboration with teams leading offsite work to apply operational policies and procedures as appropriate.
• Supervise external facilities management company with internal custodial staff to ensure building projects at BRIC House and 75 Rockwell are identified and up to date. When needed, identify vendors for building projects.
• Lead and strategize the planning for long term use and space needs at BRIC house and 75 Rockwell.
• Facilitate building coordination and policies with partner organization (UrbanGlass).
• Oversee capital projects at BRIC House and reporting as needed.

Venue Management

• Work with the Senior and Executive Team to manage space use and collaborate across departments for BRIC-wide event planning.
• Oversee BRIC rentals program including marketing to meet revenue goals.
• Prepare contracts and budgets, manage customer service, coordinate with the production team on rental events.
• Oversee space calendars for BRIC House; participate in organization-wide program planning to avoid conflicts and ensure coordination across programs.

Visitor Services

• Strategize and implement a cohesive visitor services approach, that aligns with BRIC’s values, to BRIC House public spaces, including but not limited to the BRIC House Lobby, Stoop and Gallery spaces.
• Lead, staff, and oversee box office activity during BRIC House events.
• Work with the Operations Manager to ensure appropriate work schedules for front of house and security staff during all events.
• Support logistics of staff events and board meetings.
• Research and implement accessibility initiatives as they intersect with space use and visitor services.

You’ll Bring these Skills and Strengths to the Role:

• Mission & Values Alignment: A passion for BRIC’s support of the arts in Brooklyn and a deep commitment to building community, igniting learning and making change through the arts and creativity.
• Experience:
  • 7-10 years experience working in operations/operations management, building facilities at an arts or theater organization 
  • Managed multiple staff and has a strong history of collaborating with multiple teams
  • Excellent communication and follow through skills
  • Proven ability to plan and manage operational processes for maximum efficiency and productivity.
• Communication & Relationship Building: An emotionally intelligent, values- and results-driven leader who can inspire staff and collaborate across departments and at all levels of the organization
• Commitment to Equity & Inclusion: Brings experience operationalizing equity within the operations 

Other Things to Know:

• Compensation: The annual salary range for this position is $90k-$110K.
• Status and location: This is a full-time, exempt role based in our Brooklyn office. 
• Benefits: BRIC has a comprehensive benefits package, including: paid time off, 403B retirement plan, pre-tax transit cards, medical flexible spending plans and more. BRIC currently pays 100% of the premium for employee medical, dental and vision coverage starting on the first of the month after 2 months of employment. 
• Mission & Values: BRIC is committed to building Brooklyn's creative future. We advance opportunities for visual artists, performers, and media makers. We present bold work that reflects diverse audiences and speaks to the world. We ignite learning in people of all ages. We unite Brooklyn through art and creativity to build community and make change.

How to Apply:

All applicants must submit a resume together with a cover letter outlining the ways in which their skills and experience align with our specific needs via our online application portal found here on our website. Candidates of color and from traditionally underrepresented backgrounds are highly encouraged to apply.

BRIC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, military and veteran status, genetic information or any other factor which cannot be used as a basis for an employment decision.