Operations & Research Senior Coordinator

EXEMPT STATUS: Non-Exempt 

REPORTS TO:  Director of Development 

LOCATION: 212 West 83rd Street, New York, NY 10024 

WEBSITE: www.CMOM.org 

 ABOUT THE CHILDREN’S MUSEUM OF MANHATTAN 

The Children’s Museum of Manhattan (CMOM) is a steward of early childhood, helping all children grow and develop into their best selves. Through our programs on-site, online, and around the five boroughs, CMOM nurtures the next generation of creative global citizens as they learn through exploration and play. Our offerings embrace the intersection of the arts, sciences, and humanities and include exhibitions, classes, workshops, performances, and festivals. Our programs and exhibits are designed to address the multiple ways children learn and to help parents understand and support their children’s development. CMOM’S special areas of focus include early childhood education, creativity, health, and world cultures. The museum’s programming reflects the rich cultural diversity, energy, and resilience of New York City itself and we aim to ensure our programs are available to those families who might not otherwise have access.  

Founded in 1973 as a neighborhood organization, CMOM has grown over the years into a beloved destination and resource for children, families, and educators from across the five boroughs and from around the world. The museum welcomes 350,000 visitors each year to its Upper West Side location and engages hundreds of thousands more through its outreach programs in partnership with schools, libraries, shelters, and Head Start centers throughout New York City; its touring exhibitions; and its online tools and curricula. 

 ABOUT THE POSITION 

The Children’s Museum of Manhattan (CMOM) seeks a Operations & Research Sr. Coordinator to join a high-performing Development team dedicated to the Museum’s mission and key priorities. This position will play a critical role in supporting the team by managing data and systems, conducting in-depth donor research, creating targeted prospect lists across all giving sectors, and ensuring the effective use of technology to drive fundraising success. This position will be responsible for the oversight of the donor database, reporting and analytics, prospect research, and overall operational efficiency within the Development department. The Sr. Coordinator will report to the Director of Development on annual fundraising while also working in close partnership with the Chief Advancement Officer on CMOM’s on-going capital and endowment campaign.  

 RESPONSIBILITIES 

Operational Efficiency & Database Management: 

• Oversee the maintenance and integrity of the donor database (i.e., Raiser’s Edge) 
• Manage the Development Associate who is responsible for gift processing, acknowledgements, reconciliation, and general database management 
• Develop and implement data entry standards and protocols 
• Streamline Development processes and workflows to enhance productivity and effectiveness 
• Implement and manage tools and technologies that support fundraising activities 
• Coordinate with Operations Team, Finance Department, and others to ensure system integration and functionality 

Prospect Research: 

• Conduct thorough research on potential major donors, foundations, and corporate partners and prepare donor research for special events 
• Identify new prospects and opportunities for programmatic and capital support 
• Prepare detailed prospect profiles on potential and current funders using in-house and online resources to convey financial capacity and giving inclinations 
• Prepare briefing materials in collaboration with the lead fundraiser that details relevant data in advance of donor and prospect meetings. 
• Support the Development team and volunteer fundraisers (e.g. Trustees, advisors) in developing and managing customized donor stewardship and cultivation strategies, including acknowledgments and recognition programs 
• Support tracking and managing donor interactions and engagement strategies in donor database 

Reporting & Analytics 

• Generate and analyze reports on fundraising progress, donor trends, and campaign effectiveness 
• Create dashboards and data visualizations to support decision-making and strategy development 
• Provide regular reports to CMOM senior leadership and colleagues 

Additional responsibilities include:  

• Develop, manage, and mentor the Development Associate to support high performance and growth 
• Maintain an ongoing knowledge of the philanthropic landscape in New York City and nationally with respect to CMOM mission areas such as early learning, child development, and equity 
• Support in department-wide activities, including annual planning, special events, communications development, etc. 
• Miscellaneous duties as required 

 QUALIFICATIONS 

• A passion for the mission of CMOM with a collaborative, creative, and entrepreneurial spirit 
• 3+ years of success in development operations / prospect research, ideally in a museum or nonprofit setting 
• Demonstrated track record of strategically building a prospect pipeline in alignment with programs and mission-critical work 
• Proficiency in donor database systems (e.g., Raiser’s Edge, Salesforce) and research tools (e.g., WealthEngine, iWave) 
• Strong analytical skills and experience with data analysis and reporting 
• Excellent organizational and project management skills, as well as oral and written communication skills 
• Ability to uphold fundraising ethics and respect confidentiality of donor information 
• Ability to work collaboratively and communicate effectively with diverse stakeholders 
• High level of attention to detail and commitment to data integrity 
• Familiarity with fundraising principles and best practices 

 COMPENSATION 

Compensation is $60,000-$65,000 commensurate with experience. Comprehensive benefits package. 

The Children’s Museum of Manhattan is an Equal Opportunity Employer. Background checks will be completed on all employees.