Individual Giving Manager

Job Title– Individual Giving Manager

Reports to – Director – Development Employee

Status – Full-time, Exempt

Organization Overview

United Friends of the Children empowers current and former foster youth on their journey to self-sufficiency through service-enriched education and housing programs, advocacy, and consistent relationships with a community of people who care.

Founded over 40 years ago, United Friends’ is a leading provider of youth development services to current and former foster youth in Los Angeles County. Through its housing and education programs, the organization has helped thousands of young people imagine and actualize their own dreams and futures. All programs are grounded in a relational model. At United Friends, youth build long-lasting, developmental relationships between young people and caring adults, as well as connections to nourishing peer and community support systems. Around those relationships, United Friends wraps an array of supportive services to help youth successfully transition to adulthood. Operating 11 housing sites around the county, United Friends’ housing program provides current and former foster youth with a stable place to live and targeted services that promote their long-term economic stability and wellness. Serving students from the sixth grade through college competition, United Friends’ education program reverses abysmal educational outcomes for foster youth by ensuring they graduate from high school and college. As a result of services, United Friends alumni have greater housing and economic stability, higher educational attainment and a stronger sense of community and emotional wellbeing.

Position Overview

Reporting to the Director of Development, the Individual Giving Manager will work within the development department to primarily grow individual giving at all levels. Responsibilities include managing direct appeals, targeted campaigns, donor prospecting and acquisition strategy, donor portfolio management, and donor stewardship. In collaboration with the development team, this position will be responsible for creating and executing events and multichannel communications targeted to individual donors and prospects. As part of a small development team, the Individual Giving Manager will also support other development activities, including signature events like the annual gala, as needed.

United Friends currently implements a hybrid work environment, whereas our staff’s residence is their primary place of work. This position will work full-time hours, Monday- Friday, and report to the downtown office, as needed. Some evening and weekend work may be required.

Duties and responsibilities

Individual Giving

• Manage a personal portfolio of 100 mid- and major-level donors and prospects, including developing and executing cultivation, stewardship and solicitation strategies.

• Working with the Development Director, design and implement a robust donor acquisition plan to increase the number of individual donors and overall individual giving through targeted strategies for small, mid, and major donor prospects.

• Oversee strategy, execution and attendee follow-up of board-led donor cultivation events, including timeline, marketing and outreach, and logistics.

• Develop and execute cultivation and stewardship strategies, including personalized thanking and reporting activities, as well as donor engagement through site-visits, volunteer opportunities, and events, among other targeted opportunities.

• Conceptualize and oversee the implementation of the recognition program for individual donors at all giving levels.

• Together with the Director of Development, lead major gift prospect research and management and create specific plans for major gift cultivation, solicitation, and stewardship throughout the year.

• Working with development consultants, manage direct appeals and year-end and spring individual giving campaigns including writing copy, list management, printer communications, and coordination of personalized touches for major donors.

• Manage Salesforce database by tracking and analyzing donor data, pulling campaign and event prospect lists and donor reports, reviewing and updating portfolios for CEO and development team, and utilizing data to inform campaign goals and strategies.

• Coordinate with communications and fundraising consultants to develop print, digital and radio copy for fundraising and marketing campaigns targeted at individual donors that align with UFC’s messaging and communication strategy.

• Create and maintain department calendars related to individual giving campaigns, and communications.

Other Fundraising Duties:

• Support the Director of Development and Sr. Coordinator, Events and Communications in vendor management, communications and other event-related activities as needed.

• Support Director of Development in creating post-event donor cultivation and stewardship strategies to follow up with individual event attendees (particularly those who are guests of board members, honorees and corporate partners).

• Build donor reports, such as team raise to-date summaries, for development team and board meetings.

• Perform other duties as assigned.

Direct reports

No direct reports

General United Friends Responsibilities

• Act as a role model within the organization to uphold and implement United Friend’s

organizational values:

• Embrace program evaluation that leads to excellence and impact.
• Build effective and empowering partnerships with the youth and community.
• Create a fun and exciting environment that inspires learning and innovation.
• Communicate openly, honestly and with humility across all groups.
• Work together as one organization.

Required Qualifications

• Passionate about United Friends’ mission and commitment to young people in foster care

• Bachelor's degree + 4 years of related experience in a non-profit fundraising/development department

• Individual gift solicitation experience required + demonstrated successful donor pipeline management

• Excellent writing and communication skills

• Track record of handling confidential donor/constituent information with sensitivity and integrity

• Ability to successfully manage the completion of multiple projects simultaneously, often with shifting priorities, while working under direct supervision or independently

• Experience with prospect management systems and working within constituent databases

• Ability to establish and cultivate respectful relationships with people from diverse backgrounds

• Demonstrated ability to effectively work as part of a team

• Conveys thoughts and ideas clearly, listens well, communicates in a solution-oriented manner

• Takes initiative and works well independently and collaboratively

• Leads self and others to meet high expectations consistently

• Demonstrates competency with Microsoft Office Suite

Preferred Qualifications

• 2+ years experience and proficiency working in donor databases such as Salesforce required.

• Competency in design programs InDesign, Illustrator, or Photoshop