Operations & Compliance Coordinator

Deeply rooted in its commitment to environmental and operational excellence, Call2Recycle, Inc (“Call2Recycle”) is the nation’s premier battery stewardship and recycling program. Call2Recycle plays a pivotal role in helping to address the complexities associated with technological advancements, including the widespread adoption of electrification and battery power, to enable a more sustainable, safe, and circular supply chain.  

Position Summary:

Reporting to the Manager, Operations, the Operations & Compliance Coordinator will support the development, implementation, and management of battery logistics management programs and operational solutions that help the organization meet and maintain its cost, operational, and compliance objectives.

The Operations & Compliance Coordinator will assist in supporting and improving ongoing business operations and processes as well as the compliance and safety programs.

This position is remote-based in the Greater Metro Atlanta area.

Major Duties & Responsibilities

• Support the day-to-day program requirements including functional oversight of all logistics in the Call2Recycle battery recycling network.
• Ensure compliance with Call2Recycle’s R2 and ISO certification as well as governmental requirements.
• Assist with and lead the execution and documentation of processes and standard operating procedures for the proper collection, transportation, recycling, and potential disposal of battery and eWaste-related products.
• In coordination with Compliance Manager, ensure Call2Recycle’s service providers, including transporters, sorters, and processors have appropriate certifications and safety programs for the compliant collection, transportation, and recycling of batteries and other products.
• Ensure Call2Recycle’s operations service providers are performing to contracted service levels and assist with developing recurring performance reports.
• Play a prominent role in new service provider implementation.
• Drive process efficiency efforts internally and at recycling operations partners.
• Within the Operations function, develop and maintain strong familiarity with the organization’s recycling operations and assist with ensuring organizational employees are well-versed and familiar with same.
• Participate in the development of a range of strategies, policies, and plans that affect the organization and its stakeholders.
• In coordination with Managing Director, Quality, perform recurring inspections of collection site and recycling partner locations in accordance with company and industry standards.
• Other duties as assigned.

Ideal Qualifications

• Bachelor’s degree in operations, supply chain, or related area, OR at least four years of on-the-job direct Operations or Supply Chain Experience.
• Enthusiastic self-starter with a knack for prioritizing tasks and managing time effectively.
• Team player with a curious mindset, eager to learn and contribute to solving complex challenges.
• Interested in and able to flourish in a mission-based organization where culture and values are paramount in importance.
• Possesses a constructive attitude and a desire to be part of a fast-paced, dynamic work environment, utilizing a high sense of urgency, patience, and flexibility
• Be eager to join a team that embraces diversity, equity and inclusion as core values and fosters a culture of collaboration and innovation.
• Candidates must be authorized to work lawfully in the United States for Call2Recycle, with or without sponsorship. 

Knowledge & Experience

• Experience working in a team-oriented, collaborative environment.
• Proficiency with the Microsoft Office suite.

Skills

• A quick learner, with the ability to efficiently learn business concepts.
• Must be highly organized, with attention to detail and commitment to clear documentation.
• Able to adapt to a changing environment; comfort working in a fluid environment where processes may change.
• Able to analyze at multiple levels of information, and to identify opportunities and apply innovative solutions.
• Demonstrated planning skills with ability to think strategically, both short and long-term.
• Ability to effectively prioritize and execute tasks.

Working Conditions

• This position is remote based within the United States. Candidates must be able to work out of a U.S.-based location and be eligible to work lawfully in the United States for Call2Recycle.
• Position is responsible for managing the relationship with a key vendor in Marietta, GA and must be based in the Greater Metro Atlanta area.
• Limited travel (estimated 3-4 times per year) as needed. Travel could include, but not be limited to, attending conferences, customer meetings, or team/organization-wide meetings.
• The work hours, Monday - Friday, are 8 hours per day.  The position may require hours that exceed 8 hours per day and/or 40 hours per week during peak periods. Our approach to schedules is to focus more on the quality and timeliness of the work being done. We recognize the importance of ensuring staff can connect with each other and can maintain a work-life balance. To support work/life balance, we offer our staff a flexible scheduling policy to the extent each role allows, giving you the opportunity to have greater control over your work schedule – in alignment with the latest policy - while ensuring that operational needs and team collaboration are maintained. 

ABOUT CALL2RECYCLE:

Why We Do What We Do: Call2Recycle's purpose is to safely transition communities to a battery-powered world through climate-responsible solutions.

What We Do: On behalf of corporate stewards, we optimize collection, share our experience and expertise, and responsibly manage the end-of-life of batteries and other materials.

Call2Recycle, Inc., is recognized as the premier battery stewardship organization in the U.S., protecting and preserving the environment through responsible end-of-life management. We have built a set of strict environmental standards that will foster our position in the market, including: Material Management and Processing, Third-Party Audits, Certifications, Recycling Optimization

For more information on our programs, please visit https://www.call2recycle.org/.

OUR TEAM:

At Call2Recycle, we enjoy a culture of teamwork, innovation, and fun. Our team is the primary reason for our unique culture. We hire energetic and dedicated people who work hard every day to help us achieve our goals. Each one of our employees is a valued contributor, not just a number. We work in teams to benefit from our collective talents to make a real impact on the environment. The way we operate contributes to the success of our employees and our organization.

We also value the diversity of employees’ backgrounds and believe everyone’s unique perspective is critical to our success. Diversity is fundamental to what we do. Our team has varied backgrounds, speak different languages, and are engaged in varied personal pursuits but all share a commitment to environmental sustainability, and each do their small part to improve our planet.

We are an equal opportunity employer and do not discriminate against otherwise qualified applicants on the basis race, age, color, creed, sex, religion, ancestry, marital status, national origin, disability, veteran status, or any other protected characteristic.

We value our employees. In keeping with our values, we strive to support our team members in and out of work. As part of this, we offer a strong, well-rounded benefits package. Our benefits support our employees’ health and wellness, time off, and productivity. Highlights include:

Health & Wellness

• 401k
• Medical/Dental/Vision
• FSA and HSA
• Basic Life and AD&D Insurance
• Short Term and Long Term Disability
• EAP & Wellness
• Adoption Assistance
• Pet Insurance

Time Off

• Paid Holidays
• Personal Days
• Vacation Days
• Sick Leave
• Paid Parental Leave
• Bereavement Leave
• Volunteer Hours
• Voting Leave
• Jury Duty
• Medical and Military Leave

Productivity

• Education Assistance
• Home Office Furniture Reimbursement
• Password Management Service
• Employee Engagement
• Training & Learning

To view our core values and to view a list of our highlighted benefits, please visit our Careers page at: https://www.call2recycle.org/careers/