Administrative Aide - Grow Home Inc - Baltimore, MD

Administrative Aide - Grow Home Inc.

Our rapidly-growing community nonprofit is seeking a passionate, experienced, assertive and service-driven person to join our executive team as an administrative aide beginning this fall.

The Administrative Aide will join our organization, Grow Home Inc. as we keep providing after-school vocational training at area schools and expanding a 5-days-a week outdoor working crew of first-time employees in Baltimore performing transformative community improvements at area public parks, greenspaces, neighborhoods and urban agriculture spots across Baltimore city – an organically-homegrown Civilian Conservations Corp in 2024, focused on benevolent progress for our neighbors, children, culture and communities. 

Our mission prioritizes local workforce hiring and development and vocational training opportunities for communities in need, with specific focus on improving people as much as places. We focus our operations on getting each of our crew members the appropriate support, growth and training opportunities for future success, especially those most eager to grab the experience, knowledge and confidence to find sustainable employment. This includes a separate case worker team that connects with our clients off-the-clock with our hires to resolve issues, set goals and make personal progress overcoming obstacles.  

Since 2020, we’ve helped more than 100 neighbors get work and go on to start their next careers and jobs to fuel success, and given hundreds of people at least a few weeks of paid experience and support. We’ve gotten people driver’s licenses, interviews and apprenticeships. Our success so far has driven up demand, and we need your help as we find new partnerships, take on more projects and make the things happen. 

This fall we are launching a major expansion of our after-school jobs training programs at multiple city high schools while also upping the number of new hires on the adult-worker crew, and this takes more bandwidth than we have at the moment to cover the spread. As an administrative aide, you’d be the person fielding messages for up to a dozen people engrossed in field/classroom work, issuing texts to keep everyone up to date and getting everyone coordinates, addresses and reminders for multiple service appointments and classes occurring simultaneously across Baltimore city every weekday. You’re also going to be the Smithers to our own Executive Team, fielding occasional swarms of calls and taking messages and helping us each delegate, follow up and record-keep without Hulking out.

People who are service-minded, want to make things happen and are well-versed in the idiosyncratic joys of working and living in Baltimore city or similar environments are perfect for this job, which includes tasks/projects like:

• Clerical duties, especially data collection, tracking of receipts, scanning documents, photos, and a wide variety of information for performance recording and reporting via email, text, phone. 
• Creating shared calendar appointments, scheduling group meetings, issuing reminders, notifying a 7-to 12-person staff  
• Gathering daily stats from multiple school sites to collect attendance records every week
• Ensure accurate reports of employee incidents, attendance, accomplishments and progress.
• Invoicing and Billing assistance
• CRM system upkeep
• Attend and participate in weekly staff meetings in south Baltimore.
• Porofreading Dorcuments: write good Copy Social Media Postings with an eye for errors and typos
• Be available as the org’s Virtual “Front Desk” to answer unknown calls, new/interested clients, referrals, etc by email, text or phone during business hours.
• Helping to make new data collection systems implementation and collection
• Entering, updating, adding information to multiple databases   

Benefits

You’ll be joining a team of passionate Baltimore residents who are dedicated to our responsibilities and role in this endeavor, and know that you are valued and appreciated. Our pay range is $40-$50k, commensurate with skills and experience. 

Use your superpowers for good, helping make things happen in a meaningful way across the city as you also get to help document and communicate! We encourage and support individual staff skills development, education and professional growth. Want to teach a group of high schoolers a vital skill? Start a service program that meets our mission? Find your neighbors jobs? Repair a broken street or clean a messy spot in the city? You can make that happen here. 

Candidates with additional backgrounds in communication, nonprofit management, and other similar career support fields may also grow into additional future roles in our organization.

Qualifications/Experience

Education:

 High School Degree or Equivalent. Additional degrees in Business Administration, Data/Project Management, Executive Support, HR, or similar skill fields preferred.

Experience:  

• Previous working experience in Administrative Aide setting or role
• Nonprofit/Company Executive Support service also preferred. 
• Proficiency in Microsoft Suite, Word, Excel, PowerPoint, Outlook 
• Attention to detail and accuracy in data entry and document management
• Ability to work proactively with multiple team members over phone/text/email.
• Customer/Service Orientation 

To apply, please submit a resume and short letter detailing that you are interested in the administrative aide position, your relevant experience and interest for this position, as well as your favorite ice cream flavor to jobs@growhomebaltimore.com and we will verify it has been received. No phone calls, please.

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Education:

 High School Degree or Equivalent. Additional degrees in Business Administration, Data/Project Management, Executive Support, HR, or similar skill fields preferred.

Experience:  

• Previous working experience in Administrative Aide setting or role
• Nonprofit/Company Executive Support service also preferred. 
• Proficiency in Microsoft Suite, Word, Excel, PowerPoint, Outlook 
• Attention to detail and accuracy in data entry and document management
• Ability to work proactively with multiple team members over phone/text/email.
• Customer/Service Orientation